Water Assist
Step 2 of 2
2. Your next steps
Based on what you've told us:
- The NSW Department of Climate Change, Energy, the Environment and Water (the department) is the agency that can help you.
- You can apply for a new licence or approval on the Customer Portal - a new digital platform for customers to lodge, track and manage a new water supply work and/or water use approval. Before applying for a new licence or approval, you need to register your business/organisation on the Customer Portal by creating a business account. To do this, contact the department and we will help you set up your account.
- When you are ready to apply for a new licence or approval, or manage an existing licence or approval, please read the instructions on the department’s website at: Customer Portal
Need more help?
Water Assist is a good starting point but we understand you may need more help. If you have further questions use this simple enquiry form to send us an email.
You can also contact our Water Enquiries team on 1300 081 047 during business hours.
